Cookie Policy.
Updated Oct 1, 2026.
This is an English translation for your convenience. If it differs from the Vietnamese version, the Vietnamese version prevails.
What are cookies?
Cookies and browser storage (localStorage, sessionStorage) are small files a website stores on your device to remember information between visits. In this policy, “cookies” also covers these similar technologies.
Which types does UCargo use?
| Type | Purpose | Consent needed? |
|---|---|---|
| Essential | Keep your chat session with the assistant, your account sign-in session (Firebase Authentication), your cookie choices and display settings (for example, a collapsed sidebar). | No — always on |
| Analytics | Visit statistics to improve the website. UCargo currently uses only Cloudflare Web Analytics — a tool that sets no cookies and does not identify individuals. | Yes |
| Marketing | Measure and personalise advertising (for example, Google Ads, Facebook). Not used at present; if added, these tools will run only with your consent. | Yes |
Managing your choices
On your first visit, you can accept all, reject non-essential cookies or choose each type. You can change this at any time with the button below or under “Cookie settings” at the bottom of the menu. You can also delete cookies in your browser settings — your chat and sign-in sessions will then be reset.
Account data
When you sign in, UCargo stores your name, phone number, pickup addresses, recipients and orders to handle your shipments. You can edit or delete your account on the Account page. See also our Privacy Policy.
Contact
Questions about cookies or personal data: email akexpress@gmail.com.